Is Frontier a Good Airline? Honest Guide for Travelers

Thinking of flying with Frontier Airlines? You might have seen their cheap prices and wondered, is Frontier a good airline? You’re not alone! Many people ask the same question before booking.

In this easy-to-read guide, we’ll look at what Frontier is really like. We’ll talk about the cost, the seats, the service, and what real passengers say. This way, you can decide if it’s the right choice for your next trip.

What Is Frontier Airlines?

is frontier a good airline — What Is Frontier Airlines?

Frontier Airlines is a low-cost airline based in Denver, Colorado. That means it sells very cheap tickets. But here’s the deal—you only get a seat. Almost everything else costs extra.

Want to bring a carry-on bag? You’ll need to pay. Want to choose your seat? That’s another fee. Even snacks and drinks on the plane are not free.

Frontier’s idea is simple: you pay for what you use. If you’re okay with that, you can save a lot of money.

Good and Bad Things About Frontier

The Good Stuff

Low fares: The tickets are very cheap. Great if you’re on a budget.
New planes: Frontier uses newer, fuel-saving airplanes.
Eco-friendly: They say they’re one of the greenest airlines in the U.S.
Short trips are easy: If you’re packing light, it works well.

The Not-So-Good Stuff

Extra fees: Bags, seat choice, snacks—most things cost more.
Not much space: Seats don’t recline and legroom is tight.
Service can be slow: Customer help isn’t always quick.
Delays happen: Flights can be late or canceled.

So, is Frontier a good airline? It depends on what you need.

What It’s Like Flying Frontier

Seats and Space

Frontier seats are pretty basic. They are thin and don’t lean back. There’s about 28-29 inches of legroom. That’s less than on most major airlines. No screens. No power outlets. No Wi-Fi. If you bring your own tablet or book, you’ll be fine.

For short flights, it’s not too bad. But for long trips, it can feel tight.

Clean Planes

Frontier’s airplanes are mostly new. The cabins are usually clean. You’ll see fun animal pictures on the plane tails. That’s their thing. Each plane has a different animal mascot!

How Much Does Frontier Really Cost?

Frontier tickets look super cheap online. You might see prices like $19 or $29. But those prices don’t include bags, seat choices, or food.

Here’s What You May Pay Extra For:

Carry-on bag
Checked bag
Seat choice
Snacks and drinks
Early boarding
Printing your boarding pass at the airport

So your $29 flight might end up costing $80 or more. Still, it can be cheaper than other airlines if you pack light and skip extras.

What Is Discount Den?

Frontier has a club called Discount Den. It costs about $60 per year. Members get special low fares and kids can sometimes fly free. If you fly often, it might save you money.

Is Frontier Good for Families?

It depends. If your family packs light and doesn’t mind sitting apart, Frontier can work. But if you want to sit together or check bags, you’ll need to pay extra.

Tip: Book early and check for deals. Sometimes kids fly free with a Discount Den membership.

Is Frontier On Time?

This is something to think about. Frontier sometimes has delays or cancels flights. Since they don’t have a lot of planes, a small problem can cause big delays.

Travelers often report:

Long waits
Late flights
Canceled flights
Few options to rebook

If you’re traveling for something important, like a wedding or job, it’s good to have a backup plan.

How Is Frontier’s Customer Service?

Customer service is a mix of good and bad. Some people say the flight crews are friendly. Others say they had a hard time getting help.

Most support is online. There’s limited phone help. This can be tough if you have problems at the airport.

Frontier vs Other Airlines

Frontier vs Spirit

Both are budget airlines. Both charge for extras. Spirit may have a little more legroom and offers Wi-Fi on some planes. Frontier is often cheaper.

Frontier vs Southwest

Southwest includes two free bags, snacks, and lets you change flights for free. But it costs more. If you want comfort and flexibility, Southwest is better. If you want the lowest price, Frontier might be the winner.

When Does Frontier Make Sense?

Choose Frontier if:

You’re traveling light
You want to save money
You don’t mind simple seats
You’re flexible with flight times

Skip Frontier if:

You need to bring lots of bags
You want to sit with family
You don’t like delays
You want snacks, movies, or comfy seats

FAQs About Frontier Airlines

1. Is Frontier Airlines safe?

Yes! Frontier meets all U.S. safety rules and uses newer planes.

2. Why is Frontier so cheap?

They keep prices low by charging only for what you use. You buy a seat, then pay for bags, snacks, and more.

3. Can I bring a backpack for free?

Yes. One small personal item like a backpack or purse is free. Carry-on bags cost extra.

4. Does Frontier have Wi-Fi or movies?

No. There’s no Wi-Fi, no movies, and no power outlets. Bring your own fun stuff.

5. What if my flight gets canceled?

You can ask for a new flight or refund. But getting help can be slow. It’s good to have a plan B.

Final Thoughts

Frontier is a good choice for the right person. If you’re looking for a cheap ride and don’t need extras, it’s a solid option. But it’s not for everyone.

Want comfort, service, and fewer hassles? You may be better with another airline. But if saving money is your top goal, and you’re okay with no-frills flying—Frontier might just be perfect.

Just know what you’re signing up for. Read the fine print. Plan ahead. Bring your own snacks. And you might have a great flight for a great price.